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Add/Edit/Delete Customer
Add Customer
To add a customer go to Network Monitoring-> Admin-> Customers->Actions-> Add Customer or go to MSP Dashboard-> Add Customer and configure the following
- Enter the Customer Name.
- Enter name and email address of the account manager. Customer reports will be sent to the this ID.
- Fill the address and contact details. More contact can be added by clicking Add More Contact.
- If the Agent that is installed in the Customer's
location has to communicate with the Central via a proxy, then enable
the proxy settings. Select Enable option to enable and configure the proxy settings.
- Enter the Host Name and Port No.
- Enter the User Name and Password.
- Enter the URLs which can be excluded from blocking in the Exclude URLs box.
- Click on OK.
Edit Customer
To edit a customer go to Network Monitoring-> Admin-> Customers and click on the corresponding edit icon of the customer that you wan to edit. [Consider the steps given for adding a customer.]
Delete Customer
To delete a customer go to Network Monitoring-> Admin-> Customers and click on the corresponding delete icon of the customer that you wan to delete.
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