This page contains the settings that are mentioned below. These settings help the administrator to customize Remote Management to his organization's policies and convenience.
Agent
Here the details of the count of the computers in which the agent is installed, yet to install, Installation failed, Uninstalled, Uninstallation failed and the Total computers will be displayed. Please click here to have the detailed information about this setting.
Custom Groups
Custom Groups help you to group certain computers/users of a particular customer inorder to apply a common template or configuration. To create a new custom group go to Desktop Management-> Admin, click on Custom Groups and click on Create New Group button and configure accordingly as given below.
Create New Group/Modify Group
Parameter
Description
Group Name
Enter the Name of the group.
Select Customer
Select the Customer.
Group Type
Select either Computers to include/exclude computers or Users to include/exclude the users from the group.
Available Computers
The computers of the selected customer will be listed. Select the desired computers and move to the Added computers inorder to add in the group. Note: This option is enabled only if the Group type is selected as Computers.
Added Computers
The computers that are available in the group will be listed here. To remove a computer from the group, select the desired computer and move to the available computer. Note: This option is enabled only if the Group type is selected as Computers.
User Entries
Enter the user names of the selected customer separated by a comma (,) to add them in the group. To remove a user from the group delete the user name. Note: This option is enabled be enabled only if the Group type is selected as Users.
Then click on
Create Group
to create a group or click on
Save Changes
to modify the group.
Custom Group setting helps you to add, modify or delete a group. In the Custom Groups page, Group
Name, Customer Name, Group Type, Members, Action, Creation Time and
Modification time details are displayed. To modify a group click on modify icon
and to delete a group click on delete icon
.
User Administration
Here the user names and their respective role names are displayed.
Mail Server Settings
This setting helps you to configure the mail server settings inorder to enable e-mail notification.
Parameter
Description
Server Name
Enter the server name.
Port
Enter the port number. Default port is 25.
Requires Authentication
Select this option to enable authentication. Note: the below fields will not be displayed if this option is not selected.
User Name
Enter the user name.
Password
Enter the password
Log Settings
Here you can change the log settings. Current Log Level displays the level of the current log as either NORMAL or DEBUG what has been selected earlier. Default value is NORMAL. You can change the log by selecting either NORMAL or DEBUG.
Patch Settings
Here you can modify the proxy and scan schedule settings for updating the vulnerability database. The settings are
Proxy Settings
This setting helps you to configure the proxy settings inorder to enable internet access for updating the vulnerability database and downloading the patches from external websites.
Select either Direct Connection to the Internet if you are directly connected to the internet or Manual Proxy configurations if you are connect via proxy. If connected via proxy then configure the HTTP proxy and FTP proxy (optional) settings.
Schedule Vulnerability Update
This setting helps you to schedule how frequent the vulnerability database should be updated from AdventNet site. Click
here
to schedule the vulnerability update.
Schedule Scan Settings
This setting helps you to schedule how frequent the systems should be scanned for vulnerability and the action to be performed after scanning successfully. Click
here
to schedule the Scan settings.
Patch Scan Systems This option helps you scan your client systems for vulnerability. To scan the systems for vulnerability details
Go to Desktop Management-> Admin and click Scan Systems under Patch Settings.
Select the desktops that you want to scan and click Scan Systems button or just click on Scan All to scan all the desktops.
Latest Patches All
the latest patches that are released by Microsoft Corporation are
listed here. To install a patch on the desktops you can either first
download the patch and then install or directly the select the patch
and install. In the later case, the patch gets downloaded automatically
to the patch repository and gets installed on the desktops.
Download Patch
Select the Patches that you want to download.
Click the Download button.
Once the Patches are successfully downloaded, Patch downloaded image is displayed corresponding to that patch.
All the downloaded patches are listed under Downloaded Patches [Desktop Management-> Admin].
Install Patch
Select the Patches that you want to install on the desktops.
Configure the Deployment Settings and Choose Target.
Click Deploy.
All Supported Patches All
the patches (irrespective of the vendors) that are supported by MSP
Center Plus are listed here. From here you can download or install the
required patches.
Downloaded Patches All the patches that are
downloaded to the Central Server are displayed here. If required you
can delete the patches by selecting the required patches that you want
delete and click on Delete Patch button.
Inventory Settings
Here you can modify or configure inventory related scan, updates and alerts. The settings are
Schedule Inventory Scan
This setting [Desktop Management-> Admin-> Schedule Inventory Scan] helps you to schedule the inventory scan. Select the Enable Inventory Scan Scheduler option to schedule the inventory scan. Click
here
to schedule the inventory scan.
Manage Software Licenses
This setting helps you to add or modify the licenses of the software inorder to facilitate generating license compliance reports. Here the softwares along with their details like version, vendor, access type etc. will be displayed. You can also filter the softwares that are listed according to their compliant status by selecting desired type in the Show box. Click on Column Chooser button to select the desired detail to be displayed.
To add or edit the software license click on Add/Edit Software License. By clicking a software name that is listed you view its summary, license information and the computers in which it is installed. You can also edit or delete the license of the softwares that are listed. To edit click on modify icon
and to delete click on delete icon
.
Add/Edit Software License
Parameter
Description
Customer Name*
Select the customer name.
Software Name*
Select the software name.
Manufacturer
Manufacturer name will be filled automatically according. to the software selected.
Version
Version details will be filled automatically according to the software selected.
Manage Software Categories
This setting helps you to create and assign software to different categories. Here you can see the predefined categories listed along with the count of the softwares that are under that category. To create a new category click on Create New Category button. You can also edit or delete a category. To edit a category click on modify icon
. To delete a category you can click on delete icon
or select the software and click on Delete Category button. You can also search a category by clicking on the Search button. Type the category name in the search box and click on Go.
Create New Category/Edit Category
Parameter
Description
Category Name
Enter the name of the category if you are creating a new category. If you are editing a category, the name of the category that you are editing will be displayed. You can also change the category name that is displayed.
Available Software()
Here all the softwares that are available will be listed. The count of the available softwares will be displayed in the brackets. Select the desired software that is to be added in the created/selected category and move to Selected Software box.
Selected Software()
Here all the softwares that are available under the created/selected category will be displayed. The count of the
softwares that are currently available under this category will be displayed in the brackets. Select the software that has to be removed from this category and move to Available Software box.
Finally click on
Update
to create/edit a category.
Configure Prohibited Software
Every organization will have a set of software that are prohibited to
be used in accordance with the company policies. Detecting such prohibited
software will help in tacking the compliance issues that might arise
later. With Remote Management you can configure the prohibited softwares. The list of prohibited softwares for the selected customer will be displayed in the Prohibited Software box.
Parameter
Description
Configure Prohibited Software for customer
Select the customer.
Available Software()
Here
all the softwares that are available will be listed. The count of the
available softwares will be displayed in the brackets. Select the
desired software that is to be prohibited
and move to Prohibited Software box.
Prohibited Software()
Here
all the softwares that are prohibited will be displayed. The count of the prohibited softwares will be displayed in the brackets. Select the software that has to be removed from being prohibited and move to Available Software box.
Configure E-Mail Alerts
This setting helps you configure e-mail alerts when any new hardware, new software or prohibited software is detected on the network. To configure e-mail alerts:
Select the desired monitors.
When any new hardware is detected on the network.
Type the e-mail address in the Email Address box. Multiple e-mail addresses can be entered by separating them with a comma (,).
Click on Update Alert Settings.
Note: If you have not configured your mail server settings, then a pop-up will be displayed saying "Mail Server Settings is not configured. Configure Now". Click on Configure Now to configure the mail server settings.
Inventory Scan Systems This option helps you scan your clients desktops for Hardware and Software and to maintain an inventory of them. To scan the systems for an inventory update
Go to Desktop Management-> Admin and click Scan Systems under Inventory Settings.
Select the desktops that you want to scan and click Scan System button or just click on Scan All to scan all the desktops.
Alerts To view all
the alerts raised on hardware/software (inventory) inclusion/exclusion
click the Alerts link available under Desktop Management-> Admin.
Group Software This
options groups all the commercial software according to their versions
inorder to manage licenses. To add a software group follow the steps
given below:
Go to Desktop Management-> Admin-> Group Software.
Click Add SoftwareGroup.
Select the names of the commercial software and move to Grouped Software box.
Note: The first entry in the grouped
software will be the name of that group. The license details added for
the first entry is only considered for compliance calculations.
Click Save.
Repository
Here you can add/modify a software package or a script and you can install the same on the client machines. The settings are
Software Repository
Remote Management enables you to store the commonly used applications, which
can be installed on to the client machines as required. The common applications,
which includes both MSI and EXE files, are stored under the Software Packages
Repository. The software packages that are added to the repository can then be used
while defining the Software Installation Configuration.
Here the software packages that are stored in the repository will be listed along with their details like type, version, manufacturer etc. Click on
Column Chooser
button to select the desired detail to be displayed. To add applications to the repository click on
Add Package
button. To modify the package click on modify icon
and to delete click on delete icon
. To install a software package select the desired package and click on
install software button to install to a user or click on
install software button to a computer.
Script Repository
Remote Management enables you to store the commonly used scripts under the Script repository. Here the scripts that are stored in the repository will be listed along with the description, added on date and actions to edit or delete. By clicking the script name you can view its content details. You can add a new script by clicking theAdd Script button. To edit a script click on modify icon
and to delete click on delete icon
.
Add/Modify Script
To add/modify a script
Select Local if the script is available on the local system or Network Share if it is shared on the network.
Browse the script if it available locally or enter the path if it is on the network.
Enter the description in the Description box.
Click on Add if you are adding a new script or click on Modify to modify an existing script.
Tools
Action Log Viewer All the actions performed by the Remote Management will be listed here along with time, module and remarks. This will be very helpful during audit. By clicking on the Column Chooser button you can select the desired detail to be displayed. You can filter these events by their modules by selecting the desired module from Filter by Module box. You can modify the history storage period by clicking on Edit Action Log Settings.
Edit Action Log Settings Enter the number of days history that you want to hold and click on Apply.
and to delete a group click on delete icon
. 
is displayed corresponding to that patch.
install software button to install to a user or click on
install software button to a computer.
