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About MSPCenter Plus

Installation Guide

Hardware Requirements

Best Practices Guide

Software Deployment Guide

Getting Started

How Stuff Works

Backup and Restore

Moving Central from one machine to another

Moving Probe from one machine to another

Import third party SSL Certificate

Change WebServer Port

Change Central Server NAT IP Address

Create Support Information File

Direct Access to Helpdesk

Mail Server and SMS Server Settings

Setup MYSQL database in a separate machine

Move Database to another Drive

Integrate NetFlow with MSP Center Plus

Configuring Password to the Database

RepairDB using Mysqlcheck

Silently Install Desktop Central Agents in Multiple Machines

Uninstall Agents using script

Integrate ServiceDeskPlus with MSP Center Plus

Disable Modules in MSP Center Plus

View License Details

Add, Edit or Delete Customer

Disable Automatic Rediscovery

Check for Traps

Add or Remove Default Monitors

Custom Monitors

Troubleshoot Dial Graphs

Create and Associate Notification Profiles

Change Device Category

Schedule Inventory Scan

Schedule Vulnerability Update

Install Missing Patches

Create New Solution

Fill, Approve or Reject Time Sheet

Generate Invoice

Helpdesk Generate Custom Reports

Monitor Windows Event Logs

Configure SNMP Agent in Oracle Server

Change Device Type

Using SSL Mail Server

Configure WMI or CLI Credentials

CTRL ALT DEL on Win 2008 and Vista

Create Business View

Delete Recycle Bin

Creating Helpdesk Portal

Change Password

Probe fails to send data

Reset Central Password

Running Probe service if it is marked as an Interactive Service

Merge a request with another request

Configure MSSQL Monitors

Test a Monitor for data collection

Connecting to MySQL DB

Generating Google Map API key

Execute Command

Troubleshooting Probe Upgrade

Upgrading MSP Center Plus

Starting MySQL Database

Remove Notification Profile

Prevent Specific Devices from being Discovered

Discover Devices by IP Range

traps4dellservers

Add Custom WMI Monitors VBS Method

Disable Monitoring for Devices

cleanup helpdesk database

Embedding OpManager MSP in WebSite

Setting Admin Credentials in Windows Vista

MSPCenter SDPMSP Integration

Troubleshooting Tips

Add Custom WMI Monitors

uninstallation feedback

Running Agent Simulator

Recently Changed

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How Tos

How Tos > Daily Backup

Daily Backup

Taking Daily Backup of MSP Center Plus

To take a daily backup of MSP Center Plus, follow the steps given below

Download the BackupDB.bat file.
Save it under central/bin/backup replacing the existing one.
Create a scheduled task for this file to run daily (Windows-> Control Panel-> Scheduled Tasks).

Note: MSP Center Plus carries out its archiving process at one or two minutes past every hour i.e, at 01:02, 02:02, 03:02 & so on. So, better configure the backup process around 00:15, or 01:15 etc.

Creating a Scheduled task:

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