Difference between MSP Center Plus and OpManager MSP
The new OpManager MSP version 7 is renamed as MSP Center Plus [current build: 7002] and has more features included. MSP Center Plus
| OpManager MSP
|
| Agent based Desktop Management module providing asset, patch management, windows configuration and software deployment. | Not available.
|
Enhanced option to switch between desktop management/helpdesk modules.
| Not that much efficient when compared to the one in MSP Center Plus.
|
Provides Professional Service Automation.
| Not possible.
|
Provides Service Level Agreements.
| Not possible.
|
Reports on Active Directory.
| Not possible.
|
WMI based MSSQL monitoring.
| Not possible.
|
Schedule Custom reports.
| Not possible.
|
Single MySQL instance - all the MSP modules will share the single MySQL resource. Easy to backup and restrore.
| Multiple MySQL instances.
|
Supports MySQL 5.0
| Supports only 4.0
|
Option to use external mail services to send notifications [using Secure Mode].
| Not possible.
|
Gigabit interface support.
| Not available.
|
Disable status poll on specific switch ports.
| Not possible.
|
Integration with NetFlow Analyzer.
| Not possible.
|
| Improved Alarm Management. | Not that much efficient when compared to the one in MSP Center Plus. |
| Enhanced Rebranding settings. | Not that much efficient when compared to the one in MSP Center Plus.
|
Apart from the above features, also some major and minor bugs are fixed. They are:
Bug fixes for 7001:
- Unnecessary event log generation in agent installed machines.
- Change password option provided for technicians directly logging into helpdesk.
- Support for running mysql database in a seperate machine.
- Option to alert MSP administrators about the health of the MSP Central/Probe - Alerts are generated whenever there is a problem in probe polling or data processing in the central side.
- Maps UI error in case of shared probe.
- Probe/Central synchronize issue in Rediscovery interface operation.
- Interfaces remaining in unmanaged state after a device unmanage/manage operation is fixed.
Bug fixes for 6005:- Remote Control black screen issue when the machine is in logged off/locked state.
- Routers not showing the unnumbered interfaces.
- Thread lock issue in CLI datacollection.
- Accenuated characters in helpdesk while showing other language characters.
- Could not open attachments in helpdesk.
- Interface Utilization graphs showing wrong unit.
- Threshold clear alarms getting notified even if the notification profile is not configured to do so.
- Customer list not populated in schedule report UI for a newly created admin user.
- Vendor specific cisco monitors could not be disassociated through QCW.
- Add windows service monitor from probe not reflected in central.
- Interface Utilization value showing wrongly as 100%.
- Router Memory Utilization report not showing any value in schedule reports.
- Event log monitoring not working when central installed in a linux machine.
- Maps UI showing other customer devices when logged in as a customer user.
- Data not shown in the central UI for monitors added in bulk through QCW in central.
- Varbind converted as meaningful information in Alert message.
- Performance enhancements in Trap processor creation through load from mib option.
- Traps not listed in load from mib option.
- Add windows service monitor from probe not reflected in central.
- Single series custom report not working in cases of multiple instances for the monitor.
- Custom report not showing free/used disk space snmp monitor data.
