Problem: Clicking on Security tab in central server shows the
following UI.
[But on the probe interface it does not show any such error. ]
Solution :
You are getting this error because the OpManager MSP Central server is
unable to reach the security page available in the OpManager probe machine. OpManager central server expects a direct inbound connection to the
probe machine.
So please do the following to solve this problem
Open up port 6565 in the customer firewall
NAT the probe machine to a public ip such as 203.193.abc.xyz:
6565
Now enter the NAT NAME (203.193.abc.xyz) and NAT PORT (6565) as shown below.
once you are done, you should be able to see the security page as shown
below.
If the problem still persists please contact us at mspsupport@opmanager.com.
