Troubleshooting Tips > Fix for Remote Control if the Central server is under NAT

Fix for Remote Control if the Central server is under NAT

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Move to 6004 build before you proceed to this.

If the central server is using NAT, do the following steps,

  1. Stop central. Open conf/serverparameters.conf and change the NAT_NAME and NAT_PORT as follows
              

  2.Open the following ports for the central server
    • 8115 
    • 8443
    • 8444
  3.Download this zip
  • Extract this under central server home directory.
  4.Restart the server.

Note:
  Check the directory name RemoteControl under probe server home. If the directory exists rename it as RemoteControlOld.






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