Getting Started

• Install Central
  
• Configure Mail Server Settings
  
• Create Customers
• Add Probe
• Install Probe
• Create Users
  
• Network Monitoring
  
• Configure Discovery credentials
• Discover Networks/Devices
• Configure appropriate Device Type and Device Category for devices
  
• Associate Monitors
• Add/Remove Default Monitors
• Configure WMI/Telnet Monitors
• Add Custom Monitors
• Add Service Monitors
• Add URL Monitors
• Enable Event Log Rules
• Configure Trap Processor
  
• Set Thresholds
  
• Configure Notification Profiles
• Configure Schedule Reports
• Desktop Management
• Setup Asset Management
• Schedule Inventory scan
  
• Manage Software Licenses
• Configure Prohibited Software
• Configure Email Alerts
  
• Setup Patch Management
• Sync & Schedule Vulnerability database
  
• Schedule Patch scan
• Install Missing Patches
  
• Configuration/Software Deployment
• Create custom groups
  
• Add user configuration/computer configuration
• HelpDesk and Service Automation
• Configure Emails to Ticket generation
• Configure Notification Rules to Contacts/Technicians
  
• Configure Business Rules
  
• Categorize Service Requests
• Add Schedule for Service Requests
• Add Timesheets
  
• Manage Solutions
  
• Manage User Logins
  
• Rebrand MSP