The probes can be deployed either exclusively for a customer or can be shared between customers. A customer can deploy any number of Probes based on the requirement. To install a probe, consider the following steps:
Downloading probes from the Central web client The Probe.exe can also be downloaded from the central web client. Here are the steps to download probe.exe:
Go to Network Monitoring-> Admin-> Probes. Probes page opens.
Mouse-over Download Probe drop down menu and click Probe.exe.
A download window pop-us asking you to save the probe.exe file. Generate Probe Key/Add Probes To generate a probe key first add a probe. To add a probe consider the following steps.
From the MSP Center Plus home, click Network Monitoring > Admin > Probes. Mouse over Actions tab and click on Add Probes.
Enter the Probe Name.
Specify the Email ID to which a notification must be sent when the Probe is down.
Click on Locate hereto select the Probe location.
Select the Yes/No options to specify if the Probe is specific to a customer or if it is going to be shared among customers, and click OK .
The Probe is added now and an initialization zip file <Probe Name>_key.zip is created and will be available in the Central Web client for download.
Install Probe
Download the key files from Network Monitoring > Admin > Probes by clicking on the Download probe key icon available under Download Probe Keys column to the machine where the respective Probes are to be installed.
Execute the probe exe to install it. Select appropriate options and locate the probe key in the installation wizard to install the Probe. See the reference screenshots below.