Features
| MSPC
| MSPL (Standard)
| MSPL (Professional)
|
Most suited for
| MSPs offering network and server monitoring as a service to small and medium enterprises. (SMEs)
[1000
employee organizations where internal IT takes care of desktops/users
and outsources only select portions such as servers/routers to MSP] | MSPs offering remote monitoring as a service to small and medium businesses. (SMBs)
| MSPs offering remote IT support, monitoring, and desktop management as a service to small and medium businesses. (SMBs)
|
| Architecture | Probe - Central | Agent - Central | Agent - Central
|
Pricing (Annual Subscription Price for 50 devices)
| $800
| $750
| $1250
|
Re-branding
|  |  | |
Desktop Management
|
|
|
|
Software Deployment
| -
| -
| |
Patch Management
| -
| -
| |
Asset Management
| -
| -
| |
Remote Control
| -
| -
| |
Service Pack Installation
| -
| -
| |
Windows Configurations
| -
| -
| |
USB Device Management
| -
| -
| |
Power Management
| -
| -
| |
Windows System Tools
| -
| -
| |
Managing Desktops Across WAN
| -
| -
| |
Manage Desktops of Roaming Users
| -
| -
| |
Distribution Server for Bandwidth Optimization
| -
| -
| |
Network & Server Monitoring
|
|
|
|
SNMP based Network Monitoring
| | (in GA)
| (in GA)
|
Server Monitoring
| | | |
Windows Services Monitoring
| | | |
Event Log Monitoring
| | | |
IT Automation
|
|
|
|
IT Workflow
| -
| -
| |
Help Desk
|
|
|
|
Help Desk
| | -
| -
|
Knowledge Base
| | -
| -
|
Self service portal
| | -
| -
|
Application Monitoring
|
|
|
|
Active Directory
| | | |
MS Exchange
| | | |
MS SQL
| | | |
Add-ons/Integration
|
|
|
|
ServiceDesk Plus
| Email
| API / Email
| API / Email |
ServiceDesk Plus MSP
| Email | API / Email sdpmsp7.6 | API / Email sdpmsp7.6 |
Connectwise
| -
| API (in GA)
| API (in GA) |
Others
|
|
|
|
Scalability
| 3,000 Devices | 3,000 Devices | 3,000 Devices |
| Non-english OS Support | -
| | |
