Monitors

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Monitors

This option enables you to create and configure the following monitors and also associate them to the devices.
URL Monitors
With this monitor you can monitor the web sites. Many business enterprises require continuous monitoring of their web sites, as the failure of their sites might have an impact on the business. You can monitor global URLs, such as www.yahoo.com, www.adventnet.com etc. or URLs in a server, such as http://192.168.4.11/index.html, http://web and so on. To add an URL monitor click on Add URL [Network Monitoring-> Admin]. If no URL Monitor is available in the URL Monitors page then you can click on Click here on the URL monitors page to add an URL monitor.

General Properties
Parameter
Description
URL Monitor Name
Enter the URL monitor name
Probe
Select the probe.
Customer
Select the customer.
URL Address
Enter the URL address that has to be monitored
Monitoring Interval
Enter the monitoring interval time duration in minutes.
Time Out
Enter the time out duration in seconds.
Send Alert to
Enter the email ID inorder to send the alert if the web site is down or request timed out.

Search and Match Content
This option enables you to perform a content match on these URLs and confirm their availability. Further, for pages that require a form submit, such as user name and password, you can provide these details and verify the availability of the next page.
Parameter
Description
Match ContentEnter the content that need to checked whether it matches with content in the URL.
Form MethodSelect either Post or Get as certain URLs can be accessed using either Post or Get.
Request Parameters (if any)Type the request parameters and their values in the form <parameter name>=<value>, if any, to know the actual availability of the URL. Note that you can enter only one parameter in a line.

URL Authorization Details
Configure the user name and password for authorization. This will be required in the pages where you need to log-on and test the availability of the host.

Click Check Now to check the availability of the URL based on the given details. You can verify the correctness of the given details using this instant check.

Finally click on OK.

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Service Monitors
MSP Center Plus provides out-of-the-box support for monitoring the availability of TCP services like DNS, Echo, MS-Exchange, FTP, Finger, Web, HTTPS, LDAP, MySQL,  SMTP, POP3, WebLogic and so many on their default TCP ports. By default, during discovery, the Probe scans the devices for the services: DNS, MSSQL, MySQL, Oracle, SMTP, Web. You can also select other services in the list. When they are found running on their default ports, Probe starts monitoring the services.

Adding a New Service
Apart from the default services available MSP Center Plus also allows you to create your own services. To add a new Service
  1. Go to the Service Monitors page [Network Monitoring-> Admin-> Service Monitors].
  2. Mouse over Actions tab and select Add New Service.
  3. Enter the Service Name.
  4. Enter the Port number that has to be checked for service availability.
  5. Specify theTimeout interval in seconds for the port-check request.
  6. Click Add Service.
The Service gets added to the list.

Associating the Service to Devices
  1. Select the service.
  2. Select the devices on which you want to monitor the service from the column on the left and move them to the right.
  3. Click Save.

Monitoring Windows Services
Certain applications in the Windows system run in the background as services. With MSP Center Plus you can monitor these services and can generate alarms whenever they are down. To monitor Windows services, MSP Center Plus should be installed in a Windows machine. It uses WMI to monitor the Windows services and hence you need to provide the log on details of a user with administrative privilege to connect to the device. So, make sure you configure a WMI credential so that you can apply this to the windows devices.

The Windows service monitors that are available are listed in the Windows Service Monitors page [Network Monitoring-> Admin]. You can also add, edit or delete a  service monitor.

To add new service monitors
  1. Select Add New Service from Actions tab.
  2. Enter the Device Name.
  3. Type the domain administrator user name and password and click on Next.
  4. A list of all the Windows Services available on that machine is displayed. From this select the desired services.
  5. Select either Restart this service or Restart server, based on whether you want to restart the service or the machine when the service goes down.
  6. Click Finish.
To associate the service to the devices
  1. Select Associate to devices from Actions tab.
  2. Select the service that you want to associate.
  3. Select the devices on which the service has to be monitored from Devices on which the service is not monitored box and move to Devices on which the service is monitored box.
  4. Click on Save to associate the service to the selected devices.
  5. Associate a service to servers Result page opens and displays the result that the Service successfully added corresponding to the device name.
You can edit these monitors by clicking on edit icon  or delete by clicking on delete icon .  Under edit  you can switch between Restart this service or Restart server options that has been previously selected by selecting the Do the following option, if the service is unavailable. After selecting the desired option click on Save.

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Event Log Rules
The Event Log is a Windows service that logs about program, security, and system events occurring in Windows devices. The events can be related to some application, system or security. With MSP Center Plus you can monitor these events and configure to generate alarms when critical events are logged. MSP Center Plus uses WMI to fetch the details of these logs and hence you need to provide the log on details of a user with administrative privilege to connect to the Windows machine.

The Event logs rules that are supported by MSP Center Plus are categorized as Application, Security, System, DNS Server, File Replication Service and Directory Service and are listed in the Event Log rules page [Network Monitoring-> Admin-> Event Log Rules]. You can edit these rules by clicking on edit icon  or delete by clicking on delete icon . You can add new rules by clicking on New Rule. To configure event log rules to devices click here.

Add New Rule/Edit Rule
  1. Enter a Rule name. It must be unique. Note: This field cannot be edited.
  2. Enter the event ID to be monitored. This is the unique identifier for the event logs.
  3. Enter the event source. This is the name of the software that logs the event.
  4. Enter the event category. Each event source defines its own categories such as data write error, date read error etc.
  5. Enter the user name to filter the event logs based on the user who has logged on when the event has occurred.
  6. Choose the desired event types that are to filter the event logs based on its type. This may vary according to categories.
  7. Enter the string that is to be compared with event log message inorder to filter the logs by the strings.
  8. Select the alert severity if the incoming event matches the above criteria.
  9. Click on Add Rule to add a new rule or click on Save to save the modifications done on an existing rule.
Note: Other than rule name all the other fields are optional. However, for some cases Event ID is mandatory. Fields other than rule name are for filtering restrictions. If no restrictive value is specified for each field, MSP Center Plus will assume that no restriction on that field is necessary.

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